Privacy Policy
Last updated: January 28, 2026
1. Introduction
This Privacy Policy explains how Slotably ("Slotably," "we," "our," or "us") collects, uses, discloses, and safeguards personal information when you access or use our scheduling and booking platform, websites, and related services (collectively, the "Service").
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
hello@slotably.com
2. Key Points (Short Summary)
• We do not sell your personal information.
We only share it as described in this policy.
• We collect data needed to run the Service.
This includes accounts, bookings, calendar sync, payments, and support.
• Analytics cookies are opt-in.
They can be managed via the cookie consent banner at any time.
• Public booking pages are optional.
If you publish a booking page, the content you choose to share becomes public.
• You have privacy rights.
These may include access, correction, deletion, and objection depending on your location.
3. Information We Collect
We collect information you provide directly to us, information collected automatically through your use of the Service, and information from third-party integrations you connect.
3.1 Information You Provide
Account Information:
Name, email address, password, profile details, and business information you add to your account.
Booking Information:
Appointment details, attendee names, email addresses, phone numbers, and any custom form fields you or your clients provide.
Payment Information:
Payment details are processed by Stripe; we do not store full payment card numbers.
Communications:
Messages, feedback, and support requests you send to us.
3.2 Information Collected Automatically
Usage Data:
Pages visited, features used, time spent on the platform, and interaction patterns.
Device & Log Data:
IP address, browser type and version, device type, operating system, and timestamps.
Cookies & Similar Technologies:
Used for authentication, preferences, and (with consent) analytics.
3.3 Information from Third-Party Services
OAuth Integrations:
Basic profile information from connected providers such as Google or Microsoft.
Calendar Providers:
Calendar events and availability data from Google Calendar or Outlook Calendar.
Video Conferencing Providers:
Meeting links and scheduling metadata from Google Meet, Zoom, or Microsoft Teams.
Payment Processor:
Transaction data and payment status from Stripe.
4. How We Use Your Information
We use personal information to operate, improve, and secure the Service, including to:
• Provide the Service:
Create and manage accounts, process bookings, send confirmations and reminders.
• Enable Integrations:
Sync calendars and generate video meeting links when you connect those providers.
• Communicate:
Send transactional emails, service updates, and respond to support requests.
• Improve & Personalize:
Understand usage trends and enhance performance (analytics is opt-in).
• Security & Fraud Prevention:
Detect, prevent, and investigate abuse or security incidents.
• Legal Compliance:
Meet legal obligations and enforce our terms and policies.
5. Legal Bases for Processing (EEA/UK/Switzerland)
Where required by law, we rely on one or more of the following legal bases to process personal information:
• Contract:
Processing needed to provide the Service you requested.
• Legitimate Interests:
To secure, improve, and operate the Service.
• Consent:
For optional analytics or marketing communications (where applicable).
• Legal Obligation:
To comply with applicable laws and regulations.
6. How We Share Your Information
We do not sell personal information. We share it only as described below:
6.1 Service Providers
We work with trusted partners including Stripe (Payments), Google/Microsoft (Calendars & Meetings), Zoom (Meetings), and various Infrastructure and Analytics providers.
6.2 Public Content You Choose to Share
If you publish a public booking page, information you include (name, services, availability) is visible to anyone with the link.
6.3 Business Transfers
In the event of a merger or sale, information may be transferred as part of that transaction.
6.4 Legal Requirements
We may disclose information if required by law, court order, or to protect the safety of Slotably and its users.
7. Cookies and Tracking
We use cookies to keep you signed in, remember preferences, and analyze usage with your consent.
7.1 Necessary Cookies:
Required for authentication and core functionality.
7.2 Analytics Cookies:
Used to understand usage patterns (only with opt-in consent).
8. Data Security
We implement appropriate technical safeguards designed to protect personal information. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain information only as long as necessary to provide the Service, comply with legal obligations, and resolve disputes.
10. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or port your personal information.
10.1 General Rights
These include the right to Access, Correction, Deletion, and Objection to processing.
10.2 GDPR & CCPA
We respect the specific rights granted to residents of the EEA, UK, and California regarding data transparency and control.
11. International Data Transfers
Your information may be processed in the United States. We use Standard Contractual Clauses to ensure appropriate safeguards for international transfers.
12. Children's Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal information from children.
13. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked through our Service.
14. Calendar and Meeting Data
We access calendar data solely to display availability, prevent double-booking, and sync appointments. You can disconnect these integrations at any time.
15. Video Conferencing Integrations
We use connected credentials solely to generate meeting links. We do not record or access the content of your video meetings.
16. Changes to This Privacy Policy
We may update this policy periodically. Significant changes will be posted on this page with an updated "Last updated" date.
17. Contact Us
© 2026 Slotably. All rights reserved.